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Mar. 3rd, 2011 11:34 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
cblj_backupI have received every stupid phone call ever in the world today. This morning I have been called by:
1. Someone who called me yesterday who was actually trying to reach another company entirely. He'd lost the other company's number and I was so helpful yesterday! Would I look it up for him again?
2. Someone who is trying to sell us some kind of analysis program, I don't even know. I've found it especially egregious with business people, more than any other profession, that they forget that outside of their profession nobody speaks their language. Mechanics don't do this. Poets don't do this. Only people who work "in business" start telling the receptionist about the relative merits of Morningstar and ISO 9000 or WHAT EVER GOD SHUT UP. (I swear to god if anyone in comments tries to explain to me what those things are, I will set you on fire. I know what ISO 9000 is, honest.)
3. Someone with whom I actually had the following conversation: "Room D-12 please." "I'm sorry, I'm not sure what that means." "I want to be connected to Room D-12." "We don't...have a Room D-12. You've reached [Company], was that what you intended to call?" "Yes! I just want to speak to my sister!" "Can I have her name?" "She's in the burn unit!" "Do you maybe want a hospital and not [Company]?" "Oh. This isn't the hospital?" NO, AS I TOLD YOU...
3a. A fellow staff member. "So, if I have a group of twenty people coming for a meeting, do I really have to register them all on the building security website?" "Yeah. There's a fast way to do it, but you still have to type all the names in, sorry." "Can you do it?" "I'm authorized, but I only handle departments who don't have a designated admin." "But you could do it." "Do you not have time?" "No, I have the time, I just don't want to." "Sorry, I'm slammed today."
CRANKY SAM IS NOT IMPROVING IN MOOD.
1. Someone who called me yesterday who was actually trying to reach another company entirely. He'd lost the other company's number and I was so helpful yesterday! Would I look it up for him again?
2. Someone who is trying to sell us some kind of analysis program, I don't even know. I've found it especially egregious with business people, more than any other profession, that they forget that outside of their profession nobody speaks their language. Mechanics don't do this. Poets don't do this. Only people who work "in business" start telling the receptionist about the relative merits of Morningstar and ISO 9000 or WHAT EVER GOD SHUT UP. (I swear to god if anyone in comments tries to explain to me what those things are, I will set you on fire. I know what ISO 9000 is, honest.)
3. Someone with whom I actually had the following conversation: "Room D-12 please." "I'm sorry, I'm not sure what that means." "I want to be connected to Room D-12." "We don't...have a Room D-12. You've reached [Company], was that what you intended to call?" "Yes! I just want to speak to my sister!" "Can I have her name?" "She's in the burn unit!" "Do you maybe want a hospital and not [Company]?" "Oh. This isn't the hospital?" NO, AS I TOLD YOU...
3a. A fellow staff member. "So, if I have a group of twenty people coming for a meeting, do I really have to register them all on the building security website?" "Yeah. There's a fast way to do it, but you still have to type all the names in, sorry." "Can you do it?" "I'm authorized, but I only handle departments who don't have a designated admin." "But you could do it." "Do you not have time?" "No, I have the time, I just don't want to." "Sorry, I'm slammed today."
CRANKY SAM IS NOT IMPROVING IN MOOD.
