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Dec. 8th, 2011 11:07 amI AM KICKING ASS AND TAKING NAMES THIS MORNING.
Despite the fact I overslept.
The thing is, it is sweet and delicious to condescend to my former overboss in email. Oh, you didn't get the email the building sent out about the most important event (to our staff) of the year? Funny, your name was one of the ones in the "To" field. You should make sure your email address is right in their system. Anyway, that's okay, I used to do this, it's totally easy -- you should just email all staff about the event, call the concierge to make sure she brings you enough tickets, and then distribute them. Piece of cake, you'll be fine.
Also I ripped the CTA a new one. Well, they sent me a customer satisfaction survey, most people know better than to do that.
I know we're underfunded and all so I went easy on the whole "cleanliness of trains and station" thing, but in a few other areas (notably the "CTA staffing" area) I did not contain my displeasure. The thing is, I know how hard it is to work customer service and working it for the CTA must just suck all the joy from life, but I have never met a CTA station staffer or off-duty but in-uniform CTA staffer who was anything less than a complete and total asshole. You WORK FOR THE CTA, stop taking up three seats on a train!
Okay maybe the Blessed Train guy wasn't an asshole, but he had his own thing going on.
Anyway, that was just pushing buttons on the like/dislike spectrum, but in the comments at the end I reminded them that just because I don't consider myself disabled doesn't mean disability access (which they had exactly zero questions on the form about) doesn't concern me, and the CTA's accessibility in its train stations is ridiculously nonexistent. Grand hasn't had accessibility options in two years; Sheridan has never had any ever. I keep wondering how in the hell this is even legal because I'm pretty sure the ADA was passed in like,1976 1990, apparently, which is still twenty years ago.
KICKING ASS. DON'T PISS ME OFF, I'M ON A ROLL.
Despite the fact I overslept.
The thing is, it is sweet and delicious to condescend to my former overboss in email. Oh, you didn't get the email the building sent out about the most important event (to our staff) of the year? Funny, your name was one of the ones in the "To" field. You should make sure your email address is right in their system. Anyway, that's okay, I used to do this, it's totally easy -- you should just email all staff about the event, call the concierge to make sure she brings you enough tickets, and then distribute them. Piece of cake, you'll be fine.
Also I ripped the CTA a new one. Well, they sent me a customer satisfaction survey, most people know better than to do that.
I know we're underfunded and all so I went easy on the whole "cleanliness of trains and station" thing, but in a few other areas (notably the "CTA staffing" area) I did not contain my displeasure. The thing is, I know how hard it is to work customer service and working it for the CTA must just suck all the joy from life, but I have never met a CTA station staffer or off-duty but in-uniform CTA staffer who was anything less than a complete and total asshole. You WORK FOR THE CTA, stop taking up three seats on a train!
Okay maybe the Blessed Train guy wasn't an asshole, but he had his own thing going on.
Anyway, that was just pushing buttons on the like/dislike spectrum, but in the comments at the end I reminded them that just because I don't consider myself disabled doesn't mean disability access (which they had exactly zero questions on the form about) doesn't concern me, and the CTA's accessibility in its train stations is ridiculously nonexistent. Grand hasn't had accessibility options in two years; Sheridan has never had any ever. I keep wondering how in the hell this is even legal because I'm pretty sure the ADA was passed in like,
KICKING ASS. DON'T PISS ME OFF, I'M ON A ROLL.
